Privacy Policy

Advencap Limited ("we", "our", or "us") is committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, in compliance with:

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  • The Protection of Personal Information Act (POPIA) of South Africa
  • The United Kingdom General Data Protection Regulation (UK GDPR)
  • The Data Protection Act 2017 (DPA 2017) of Mauritius

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The entity collecting the data described herein is Advencap Limited. Personal data collected by Advencap Limited or any other entities associated with Advencap Limited (the “Advencap Group”) may be transferred to other firms, which are member firms of the Advencap Group, where it is necessary to meet the purpose for which the visitor has submitted the information. By submitting data on this website, the visitor is providing explicit consent to trans-border transmission of data collected on the website for the fulfilment of their voluntary requests.

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1. What Information We Collect

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We collect personally identifiable information that is specifically and voluntarily submitted by a visitor through a form on our website. This information may include:

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  • First name
  • Last name
  • Email address
  • Contact number
  • Company name

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We collect this information only via our contact page.

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2. How We Use Your Information

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We use your information to:

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  • Respond to your enquiries
  • Monitor traffic and improve website performance using analytics

Your personal data is not used for direct marketing and is never shared with third parties.

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3. Cookies and Tracking Technologies

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We use cookies and similar technologies to enhance your experience on our website and gather information about how it is used. “Cookies” are small text files placed on your hard drive that allow us to provide an improved and customised Website experience. 

More specifically, cookies may be used for the following purposes:

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  • Essential cookies – Required for the site to function properly (e.g. security and form submissions)
  • Performance and analytics cookies – To help us analyse website traffic and usage via tools such as Google Analytics
  • Preference cookies – To remember your choices or settings

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Upon visiting our site, you will see a cookie banner allowing you to accept or decline non-essential cookies. By continuing to browse or interacting with the site after accepting cookies, you consent to our use of cookies in line with this policy.

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You can manage or disable cookies through your browser settings at any time.

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4. Data Storage and Security

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Your personal information is securely stored within Webflow form submissions and our internal communication systems. These are protected by secure passwords, two-factor authentication (2FA), and other appropriate security measures to help prevent unauthorised access, loss, or misuse of your data.

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5. Your Rights

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You have the right to:

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  • Request access to the personal information we hold about you
  • Ask for corrections or updates to your data
  • Request that we delete your personal information
  • Object to or restrict processing of your data, where applicable
  • Lodge a complaint with the relevant authority, such as the ICO (UK), Information Regulator (SA), or Data Protection Office (Mauritius).

To exercise any of these rights, please contact us at info@advencap.com.

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7. Legal Basis for Processing

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We process your personal data on the following legal bases:

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  • Consent – when you submit your details via our contact form
  • Legitimate interests – to monitor website performance and respond to enquiries effectively
  • Legal obligation or public interest – where required under applicable laws in South Africa, the UK, or Mauritius

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8. International Data Transfers

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As we operate across multiple regions and use third-party tools such as Webflow, your personal data may be transferred outside the country in which it was collected, including to South Africa, Mauritius, and the United Kingdom.

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In such cases, we ensure appropriate safeguards are in place in line with applicable data protection laws, including UK GDPR, POPIA, and the Mauritius DPA 2017.

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9. Data Retention

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We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Form submissions are retained for a maximum of 12 months unless a longer retention period is required for legal or operational reasons.

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10. Your Right to Lodge a Complaint

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If you are based in the United Kingdom and believe your data has not been handled appropriately, you have the right to lodge a complaint with the UK’s data protection authority:

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Information Commissioner’s Office (ICO)

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 Website: https://ico.org.uk
 Phone: +44 303 123 1113

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11. Third-party links

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There may be several places throughout our website that may link to other Websites that do not operate under Advencap Group’s privacy practices. When you link to other Websites, Advencap Group’s privacy practices no longer apply. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

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12. Security

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Advencap Group has implemented generally accepted standards of technology in order to protect personal data from loss, misuse, alteration or destruction. Only authorised personnel are provided access to personal data and these employees have agreed to ensure confidentiality of this information.

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13. Modifications

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Advencap Group reserves the right to modify or amend this statement at any time.

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14. Contact Us

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For any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact:

Email: info@advencap.com

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